Email us
General questions and feedback: [email protected]
Partnerships and media: [email protected]
We usually reply within two business days. Please include the page URL if your message is about a specific review or a detail you think needs updating.
What we can help with
- Corrections. Bonus terms and payout times change often — tell us if something looks out of date and we'll re-check it.
- Operator enquiries. Casinos that want to be reviewed are welcome to reach out, but a listing is never guaranteed and is never for sale.
- Player feedback. Good or bad experiences at a site we list genuinely help our testing.
What we can't do
Casino Claude is an independent guide, not a casino and not a payment processor. We can't access your account, release a withdrawal, reset a password or resolve a dispute with an operator. For those issues please contact the casino's support team directly, and if needed the relevant licensing authority.
Need support with gambling?
If gambling has stopped being fun, help is available. See our Responsible Gambling page for free, confidential resources. 18+ only.